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Repairs and loans - private sector housing

HEART - helping you live independently at home

HEART, the Home Environment Assessment and Response Team, can help you keep your home safe, secure and warm by offering support and advice on home improvements and disabled adaptations.

We can offer you advice on:

  • benefits, grants or loans for essential building works
  • home aids and adaptations
  • housing conditions, repairs and safety matters

Our caseworkers can carry out an assessment of your home and offer support tailored to your needs.

HEART can help with:

Managing your home

Depending on your needs, we can help by arranging small adaptations to your home, such as bath boards and stair rails, or larger adaptations such as stair lifts or room conversions.

We may be able to offer funding for such work, but even if you don't qualify for financial assistance, we can help.

Money matters

We can help you apply for financial support, including:

  • Disabled Facilities Grants
  • Other grants and loans
  • charity funding
  • benefits

Housing conditions

We can assess your home for common risks, including cold and damp, fire and security, and trip hazards, and help by either:

  • providing a grant or loan
  • finding a suitable contractor to carry out repairs or adaptations
  • putting you in touch with other agencies who can help

Our support in reducing risks in your home includes up to four hours free labour to address a wide range of issues, from replacing an electric socket to improving a step.

Contact us

You can contact HEART by calling 024 7637 6294 or emailing HEARTnorth@nuneatonandbedworth.gov.uk

About us

HEART was launched by a partnership of councils in Warwickshire - Rugby Borough Council, North Warwickshire Borough Council, Nuneaton and Bedworth Borough Council, and Warwickshire County Council.

Visit the HEART webpage on Nuneaton and Bedworth Borough Council's website

 

Warm and Safer Homes Grants

HEART offers Warm and Safer Homes Grants to help owner-occupiers carry out essential improvements to homes.

Grants of up to £10,000 can be awarded to help pay for a variety of work - from fixing a broken boiler or fitting locks to windows or doors, to dealing with damp or tackling problems with the electrics.

To be eligible for a Warm and Safer Homes Grant, you must own and live in your property and be in receipt of one of the following:

  • Income Support
  • income-based Job Seekers' Allowance
  • income-related Employment and Support Allowance
  • support under Part IV of the Immigration and Asylum Act 1999
  • the guarantee element of State Pension Credit
  • Child Tax Credit (provided you're not also entitled to Working Tax Credit and your annual gross income does not exceed £16,190)
  • Working Tax Credit run-on (paid for four weeks after you no longer qualify for Working Tax Credit)
  • Universal Credit

Other conditions apply, but to find out more about HEART's Warm and Safer Homes Grants, call the team on 024 7637 6294 or email HEARTnorth@nuneatonandbedworth.gov.uk

HEART was launched by a partnership of councils in Warwickshire - Rugby Borough Council, North Warwickshire Borough Council, Nuneaton and Bedworth Borough Council, and Warwickshire County Council.

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