Bonfire night at Pettiver crescent

Bonfire night at Pettiver crescent


Pettifer Crescent held a bonfire event on 03/11/2023:


  • They had a voucher from RBC which purchased the food, they had (hotdogs, filled jacket potatoes, drinks and other dessert type foods).

  • A band preformed and got all the tenants singing, dancing and lifting the mood as a whole.

  • 22 attendees in total.


Safe and well visits from Warwickshire Fire Service


Warwickshire Fire and Rescue Service is taking proactive steps to raise awareness about fire safety in the home.  


With winter here and the cooler weather setting in, Warwickshire Fire and Rescue Service is taking proactive steps to raise awareness about fire safety in the home and the importance of conducting safe and well checks for our most vulnerable community members.  


Every year, fires pose a significant risk to lives and property, especially during transitional seasons when temperature variations can lead to an increased use of heating equipment and potential fire hazards  


Whilst there are some steps you can take to reduce the risk of having a fire in your home including:  

  • Inspecting Heating Systems: Ensure your heating systems, including furnaces, chimneys, and space heaters, are clean, well-maintained, and in good working condition.  

  • Installing Smoke Alarms: Make sure smoke alarms are installed on every level of your home and test them monthly. Replace batteries at least once a year.  

  • Creating Fire Escape Plans: Develop and practice a fire escape plan with your family, identify exit routes and a designated meeting place outside.  

  • Safe Use of Space Heaters: When using portable electric space heaters, keep them at least three feet away from flammable materials and never leave them unattended.  

  • Proper Candle Usage: Use candles with caution, never leave them burning unattended, and keep them away from curtains, papers, or any flammable items. 

Our most vulnerable community members, including the elderly, disabled, and those with limited mobility, may require some additional support in the form of a Safe and Well visit. The visits are FREE and are carried out by firefighters and community fire safety officers and have helped protect thousands of residents across Warwickshire from the risk of fire in their home.  

During the visit they will provide:  

  • fire safety advice  

  • check that your smoke alarms are working and replace or install new ones if needed  

  • advice on preventing slips, trips and falls  

  • giving up smoking  

  • winter warmth  

  • home security  

  • hydration and healthy eating  

You can apply for a safe and well check by visiting Referrals are also be made by partner agencies or carers. For essential advice and information on fire safety in the home visit


Edmonson Close celebrate

18 of the residents at Edmonson Close held a celebration on 11 Novemeber 2023, throwing a well deserved party for the completion of their lovely mosaic table that is now being used in their communal garden.

The stunning design of the table is inspired by nature, bursting with colour and depictions of birds, bees, the sun, and an array of other animals - made with thousands of tiles it took 4 months from start to finish!

This piece will also be showcased at the Rugby Arts Gallery and Museum.


Stay prepared during winter



Damp and mould 

Damp and mould may occur more frequently during the winter months and can develop into a bigger problem if not tended to straight away. Please see here on how to look after your property to prevent damp and mould file://rugby.internal/shares/homedrives/Bukhad/Downloads/Damp_and_Mould_leaflet_2022_new_3__1_.pdf


Get your flu jab 

In Coventry and Warwickshire 1 out of 3 people are entitled to a flu jab. Find out if you are eligible here:


BRANCAB are here to help  

BRANCAB is a major provider of quality assured advice and information in the Bedworth, Rugby and Nuneaton Warwickshire area. The Service is delivered by a team of highly trained volunteer advisers from the local community, 
who are supported by a dedicated number of qualified advisers, as well as our national organisation, Citizens Advice. For more information on how they can help, please visit:


Rent clinics and Estate Management drop ins at the Town Hall  

There will be a general duty day offered by Estates Management Team every Monday, Wednesday, and Friday 10am – 4.00pm at the Town Hall. So please drop in to have a discussion with a housing officer.  

In addition to this there will also be a Rents duty day offered every Tuesday and Thursday 10am -4.00pm.  

This is an attempt to reach out to our residents to help with any queries they may have .


Tenants Panel Meeting


We would like to thank those who attended the latest tenant's Panel meeting on 8th November 2023 at the Rugby Art Gallery and Museum. These meetings give us the opportunity to work with tenants to improve our services. 

At the latest meeting there was a focus on: 

  • reviewing the Tenants Involvement record 

  • looking at the Rent Setting presentation 

  • taking a closer look at the Tenants Satisfaction Survey 


This allowed tenants to have a deeper understanding of RBC’s performance to see how we are doing and give us any thoughts they may have. We had a presentation about the rent setting which helped tenants leave with a deeper understanding of the prices of different types of rent and the costs of Council housing rent, Housing Association rent and Private rent. This found Rugby Borough Council to be the overall cheapest provider in the area.  


Our next Tenants Panel meetings will be held at Rugby Museum & Art Gallery on:   


7th  February 2024  12:30pm – 2pm  


For further information email:


Performance information

Please take a look at our performance information from Q3 of the 2023 financial year! We will be releasing more information with the results from a wider range of categories later on in the year.


Tips from Rugby Recycles


A friendly reminder from Rugby’s bin collection crews that doing the right thing with your waste helps you and your neighbours and keeps your area clean and safe. Just follow these simple rules:


  • Separate your waste; all recycling should be clean, dry, and loose (not in a bag). Recycling bins with the wrong items in will not be collected. Common mistakes are food waste, plastic bags, and polystyrene. If you are unsure what goes in which bin, check our website

  • Any waste left by the side of bins will not be collected. If your items are too large, you can take it to the recycling centre at Hunters Lane or book a bulky waste collection.

  • Please do not put batteries in any council bins as these can and do cause fires. This includes vapes and electronic items with batteries such as electric toothbrushes. These items can be recycled at Hunters Lane.

  • Please put your bin out before 7.30am and return it to your own property the same day. Bins must not be left on the pavement or road except on bin days.


You can report missed bins or ask for additional or replacement bins through our website, or by calling the contact centre.


Christmas celebrations


Christmas celebrations took place at 6 of our schemes, with just under 100 residents attending. The celebrations included festive buffets, games, raffles and entertainment. Albert Square had collaborated with the salvation army who led a carol service which the tenants joined in on and raised over £100 for the salvation army. The English Martyrs school in Hillmorton selected 13 students to sing Christmas carols at Pettiver Crescent and Duffy Place. Tenants at 2 schemes also played instruments for everyone to enjoy and appreciate.  

This was a great chance for residents to get together and enjoy Christmas and have a positive end to 2023.


Get involved and help make a difference to where you live


Get involved and help make a difference to where you live. 

More than 200 tenants have taken part in events and activities during October, November and December  

From gardening schemes, home improvements, energy efficiency programmes and a tenant scrutiny panel to a bonfire night, coffee mornings, estate walkabouts and Christmas parties, tenants have helped: 

  • give feedback to help us deliver a better service 

  • tackle social exclusion 

  • increase the use of communal gardens at independent living schemes 

  • keep communities safe, clean and connected 


Want to get involved in your community? Email Freya and Daanish at 


Join our estate inspections


Join our estate inspections  


Our programme of estate inspections gives you the chance to join council officers on a tour of your neighbourhood and help make a difference to where you live. 

Officers from a range of council teams join each inspection, so you have the chance to speak directly to members of our housing team, property repairs service and independent living team. 


You can download the estate inspection programme can be downloaded below:


Tenant involvement - Rugby Borough Council


Email to confirm your attendance and find out the start time and meeting place for your chosen inspection. 


Join the conversation on Facebook


Join our Facebook group and find out about what's happening in Rugby, together with the latest news from the council.

You can also let us know your thoughts about housing issues and chat with other council tenants from across the borough.

Visit and send us a request to join the group.

We look forward to hearing from you on Facebook.


Housing problems? Let us know


f you want to speak to us about your housing, please get in touch with us.

Your feedback allows us to address your concerns directly and gives us valuable information about how we deliver our services.

Whether it's a comment, compliment or complaint, we want to hear from you. You can call us on (01788) 533533 or simply complete an online form on our website.


Report a repair or issues with anti-social behaviour

If you want to contact us to report a repair required at your property or issues with anti-social behaviour from council tenants, please use the online forms on our website to ensure we can deal with your request efficiently and effectively.

Report a repair

Report anti-social behaviour

If you have an issue with your rent, please call us immediately (01788) 533533 so we can try to help. You can find more information about your rent on our website.

View more information about your rent


Housing Ombudsman

The council has signed up to the Housing Ombudsman Complaint Handling Code, which aims to enable landlords to resolve complaints raised by tenants quickly.

Under the code, we have published a self-assessment which details how we deal with complaints.

If you make a complaint to us and do not agree with our response, you have the right to appeal. If you remain unhappy with how we have handled your complaint, you can contact the Housing Ombudsman.

The Housing Ombudsman website contains a range of information which you might find useful.

Visit the Housing Ombudsman website