Skip to Main Content
  • All council services
  • Cost of living help
  • Town centre regeneration
  • Rugby Net Zero
Log in to my account
Logo Image

System maintenance

 

Our council tax and benefits online portals will be unavailable from noon on Friday 20 March until noon on Monday 23 March for a system upgrade. Our staff are also unable to access accounts during this period. We are sorry for any inconvenience.

  1. Home
  2. Housing
  3. For council tenants
  4. Tenant involvement and empowerment
  5. Housing Ombudsman Complaint Handling Code Self-Assessment

Housing Ombudsman Complaint Handling Code Self-Assessment

  1. Housing Ombudsman Complaint Handling Code Self-Assessment 2025
    • Document format: pdf
    • Document size: 0.39MB
    • Download Housing Ombudsman Complaint Handling Code Self-Assessment 2025
  2. Governing body response
    • Document format: pdf
    • Document size: 0.09MB
    • Download Governing body response
  3. Complaints Performance and Service Improvement Report 2024-25
    • Document format: docx
    • Document size: 0.08MB
    • Download Complaints Performance and Service Improvement Report 2024-25
  4. Complaints Performance and Service Improvement Report 2023-24
    • Document format: pdf
    • Document size: 0.23MB
    • Download Complaints Performance and Service Improvement Report 2023-24

Share this page

  • Home
  • Site map
  • Accessibility
  • Contact us
  • Privacy and cookies
  • Disruption and emergencies
Follow us:
  • Facebook
  • YouTube
  • Instagram
Logo Image

Copyright © 2026 Rugby Borough Council