System maintenance
Our benefits online portal is unavailable today (10 September) due to a system error. Our supplier is investigating and we hope the forms will be available again soon. We are sorry for any inconvenience.
The Valuation Office Agency is writing to customers who have not responded to requests for information about their self-catering property. They are asking them to complete the ‘Application for business rates for self-catering properties’.
Without this information they are unable to assess whether the self-catering property qualifies for business rates or Council Tax. If they do not receive this information, they will move properties from business rates to Council Tax.
If a property no longer meets the self-catering criteria for business rates, the alteration to both lists will be effective from 1 April 2023. Customers will receive formal notification of the Valuation Office Agency's decision which will also let them know what to do if they disagree.