Tenancy support

Free, confidential help to manage your home and finances

Rugby Borough council has its own Tenancy Support Officers, based within the Housing Services team. We provide free, non-judgmental advice and support to new and existing tenants.

Our aim is to help our tenants manage their tenancies by offering 1-to-1 personalised assistance. We can visit you in your own home if this is the most convenient way for you to access the service.
 

We can support you with:

• Maintaining your home: Advice on repairs and maintenance and keeping your home in good condition.
• Benefits advice: Support with exploring a range of benefits and/or grants you may be entitled to and help with making any claims.
• Personal budgeting: Practical help with managing your finances, including budgeting and debt management. We can also help with accessing support for energy debt.
• Support available in the community: Guidance on accessing local community services such as food banks, warm spaces, and other support networks. We can also advise on registering with a GP, finding local schools, and accessing employment support.
• Looking to downsize: Personalised support if you are considering moving to more manageable or affordable home.

How to request support

To request support, call us on 01788 533533 or email tenancy.support@rugby.gov.uk

You can also ask your Housing Officer to refer you to the Tenancy Support team.

We are here to help - our support is flexible and based on what you need.

See our Vulnerable Tenants Policy.