Rats

What are rats?

Rats are rodents which can enter homes, gardens and buildings in search of food, water and shelter.

Rats can live in drains, lofts, wall spaces, under decking and around gardens or outbuildings.

How do I know if I have rats?

Common signs include:

• droppings, usually larger than mouse droppings
• scratching, gnawing or movement noises, especially at night
• gnaw marks on food packaging, wood or cables
• burrows in gardens or around buildings
• nests made from shredded materials
• strong or unusual smells in enclosed areas

How do rats get into homes?

Rats can enter properties through gaps, holes and damaged areas around buildings.

Common entry points include:

• gaps around pipes and drains
• damaged air vents or brickworks
• broken drains or sewers
• gaps under doors or around utility pipes

Are rats a sign of poor hygiene?

No. Rats can be attracted to any area where food, water and shelter are available.

Can I treat rats myself?

Some minor infestations may be treated using shop-bought products, but larger or ongoing infestations can be difficult to control.

Professional treatment may be required for larger and/or persistent infestations.

Will one treatment visit be enough?

Not always. Depending on the level of infestation, more than one treatment visit may be needed.

Do I need to prepare my home before treatment?

Before treatment, you may be asked to:

• clear access to affected areas
• store food securely
• remove clutter, where possible
• keep pets away from treatment areas, if advised
• remove wild bird food from the garden if rats have caused problems outside

Will I need to leave the property?

No, you can remain in your property during treatment.

Does the quoted price include follow-up visits?

Yes, the quoted price includes follow-up visits at weekly intervals.

How soon can an appointment be arranged?

Appointment availability varies. We'll discuss available dates and times with you once your request has been reviewed.

I rent my home - who is responsible for treatment?

Responsibility for treatment can vary, depending on the type of tenancy and circumstances.

If you rent privately, please check your tenancy agreement or contact your landlord.

Can rats be harmful?

Rats can contaminate food and surfaces. 

Rats can also damage property by gnawing materials such as wood, plastic and electrical wiring.

How can I help prevent rats returning?

You can reduce the risk by:

• keeping food stored in sealed containers
• keeping bins closed and secure
• removing sources of food and water, where possible
• sealing gaps around the property
• keeping gardens maintained to reduce areas where rats can hide