Customer services

Rugby Borough Council's customer service centre will be closed from 5pm on Friday 22 December 2023. It will reopen from 9am on Tuesday 2 January 2024. The council offices will be closed during this period.

For urgent assistance out of hours, call the number below and follow the recorded instructions.

Waste collection services

There will be no green garden waste collections between 23 December 2023 and 7 January 2024 inclusive. This is in accordance with the terms and conditions of the service. This change allows our crews to collect the increase in black rubbish and blue-lid recycling waste generated in this period.

There will be no black rubbish or blue-lid recycling collections on Monday 25 December or Tuesday 26 December.

  • Collections due on Monday 25 December will be collected on Saturday 23 December.
  • Collections due on Tuesday 26 December will be collected on Saturday 30 December.

All other collections are scheduled to continue as normal, including collections scheduled for Monday 1 January 2024. Please make sure your bin is ready for collection by 7am.

Rainsbrook crematorium

The crematorium will open on the following dates and times between Christmas and New Year:

  • 28 December 9am to 2pm
  • 29 December 9am to 2pm

Rugby Art Gallery and Museum

The Art Gallery will open on the following dates and times:

  • Saturday 23 December 2023 10.00 – 4.00
  • Sunday 24 December closed
  • Monday 25 December closed
  • Tuesday 26 December closed
  • Wednesday 27 December closed
  • Thursday 28 December 10.00- 5.00
  • Friday 29 December 10.00 – 5.00
  • Saturday 30 December 10.00- 4.00
  • Sunday 31 December closed
  • Monday 1 January 2024 closed
  • Tuesday 2 January 10.00 – 5.00

The BENN Hall

The Benn Hall is open daily for the scheduled pantomime performances from 22 December to 30 December, excluding Christmas Day and Boxing Day. The Hall is open from 9am on 31 December 2023. It is closed on 1 January 2024.